© LONDON BRIDGE HOTEL 2016
8-18 LONDON BRIDGE STREET,
LONDON SE1 9SG, UK
+44 (0)20 7855 2200 +44 (0)20 7855 2233

Frequently Asked Questions


Dining and dietary needs

Does the hotel cater for dietary requirements and allergies?

Yes, guests just need to inform either a member of our reservations team prior to arrival or the staff who are serving them, so they can tell the chef right away.

Non feather rooms can be requested via our reservations team.

Where can I have breakfast in the hotel?

Londinium Restaurant: An ‘all you can eat’ traditional English buffet breakfast is served in this contemporary restaurant, located on the lower ground floor.

Monday to Friday 7am – 10am, Saturday 7am -11am, Sunday and Public Holidays 7.30am – 11am

Quarter Bar & Lounge : A la carte breakfast is available. Monday to Friday 8am to 11am

Saturday, Sunday and Public Holidays 10am to 11am.

Guests can make a reservation by booking through our website, or guests can just walk in.

In-Room Dining: Breakfast: Monday to Friday 6:30am – 10:00am

Saturday, Sunday and Bank Holidays 6.30am – 11.00am (Please note English breakfast is served from 7.00am)

General information & policies

Does the hotel have any meeting and event space?

The hotel has five quality meeting rooms of varying sizes, the largest accommodating 60 people. Londinium restaurant is also available for exclusive use.

Please email conference@londonbridgehotel.com or click Meeting rooms for more information.

Are pets permitted?

Only Guide dogs and support or assistance dogs are permitted at our hotel – Documentation or identification may be required on check-in

Who do I contact to make a reservation?
Can I leave my luggage at reception before check-in?

Yes, if you arrive at the hotel before the check-in time you are more than welcome to leave your luggage with our concierge team.

Can I request an early check-in or late check-out?

Absolutely, we will do our best to accommodate your request. Early check-in is available subject to availability. To guarantee your room is ready prior to the standard check-in time, we do recommend that you reserve your room from the night before arrival.

Late check-out until 2:00 PM is also available upon request, subject to availability. For check-out until 5:00 PM, a 50% charge of your room rate applies. After 6:00 PM 100% of your room rate will apply.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is by 11:00 AM.

What is the dress code at London Bridge Hotel?

There is no dress code. Guests dress to express themselves and dress for comfort.

What is the cancellation policy for rooms?

Cancellation and prepayment policies vary depending on the reservation type booked. Please check the terms and conditions. Email: reservations@londonbridgehotel.com with any questions.

Room features & amenities

Do I need a converter or just an adapter for my devices?

If your appliances run on 110 – 130 volts, you will need to use a converter as the standard mains voltage in the UK is 230 volts to align with European standards. Without a converter, you risk serious damage to your devices.

Do you have wheelchair-accessible rooms?

Yes, we have a limited number of partially adapted bedrooms available on request. Please contact reservations@londonbridgehotel.com in advance if you require one of these rooms.

Do you have Family rooms?

Yes, our Deluxe rooms and Studio suites include a sofa bed which can comfortably accommodate up to two children or one adult. If you looking for more space, some of our Executive rooms are interconnecting. To book or find out what’s best for you, just contact our reservations team – they will be happy to help you choose the perfect option for your stay.

Does the room have air conditioning?

Yes, all our bedrooms have individual temperature control.

Is there space for me to work comfortably in my room?

Yes, each of our bedrooms include a dedicated work area with a desk, comfortable seating and suitable lighting, providing a quiet space to focus.

What hotel facilities and amenities are always included in the room rate?
  • Free access to our Fitness Room.
  • Free Wi-Fi in all bedrooms and throughout the hotel.
  • Access to the hotel’s digital platform offering a wide selection of newspapers and magazines.
  • All bedrooms have a Samsung Smart TV with Google Chromecast.
  • In room tea & coffee making facilities and filtered water.
  • The White Company toiletries.

Transportation & Parking

Can you arrange transportation from the airport?

Yes, please contact one of our concierge team who will be able to help you.

Email: concierge@londonbridgehotel.com

Does the hotel have a car park?

The hotel does not offer car parking or valet services; however, nearby car parks are available at a cost.

NCP Car Park London Bridge, Snowsfields/Kipling St, London SE1 3RU

https://www.ncp.co.uk/find-a-car-park/car-parks/london-bridge/

Which is the closest Underground station and National Rail Station to the hotel?

London Bridge underground and Rail station are only a two-minute walk from the hotel. London Bridge Station serves both Northern and Jubilee Lines on the London Underground as well as National Rail Services operated by South Eastern, Southern and Thameslink.

Please check our location page